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April 24, 2018

Add Content Services to Your Social Media Product Line

By Mark Mitchell

5 Reasons Why You Should Add Content Writing to Your Social Media Product Line

As social media marketing has taken off, many

agencies have made a substantial living from specializing in social media

management, monitoring, and social advertising. These agencies could scale

their operations and expand their profitability even further if they add on

content writing services to the packages they offer.

Why? Because putting content marketing and

social media services together makes perfect sense. They’re both an incredibly

important component to the digital face of a brand. They both have a goal of

building audiences, shaping perception, and generating awareness. They both

intuitively lead towards key stages of a brand’s marketing funnel.

And, perhaps most importantly, they both take

a ton of time and effort to handle! The most tempting add-on services for

marketing clients are things that they simply don’t have the bandwidth to take

on themselves, after all.

If you don’t have the bandwidth, either, then

don’t fret! There are plenty of options for outsourcing content production that

can make your packages more well-rounded and your company more profitable.

These are just a taste of the biggest reasons

why adding content services onto your social marketing packages makes a ton of

sense. Learn more about how content writing benefits you and your clients in

profound ways by considering the top five reasons below.

Content Services Can Encompass a Wide Range of Offerings, Rounding Out Your Company’s Value Proposition

Firstly, let’s cover all that content services

can encompass:

●Blog writing

●Web page creation

●Landing page creation

●Email marketing content creation

●Writing product descriptions

●Developing premium assets, like

white papers and ebooks

Outside of the content writing itself, your

agency can also offer search engine optimization (SEO), analytics

monitoring/reporting, conversion rate optimization, and content promotion.

Or, you could just narrow everything down to

one service, like contributing to someone’s blog. The versatility and broad

focus of content writing — coupled with its need for talent and attention to

detail — make it an incredibly expansive service to add to your existing client

packages.

Content Packages Refer to Specific Services and Have Easy-to-Measure Milestones

Social media management can be difficult to

price for some clients because each situation has different demands. Some

clients just want a content queue lined up, for instance, while others want

full interaction, monitoring, and engagement-driving tasks performed in order

to keep their social presence appealing. Often, there’s no telling how many

hours to charge for or what a fair set fee might be.

With content, the services are much simpler to

quantify by comparison. Each client gets to order a set number of articles per

month, or they can order a package of a bunch of articles at once up-front. You

can add on discrete amounts for things like uploading content, including

photos, tweaking SEO, and generating performance reports.

Compared to social media, these services and

the expected results can be easily understood between agency and client. This

makes them a much smaller “ask” and a highly appealing value-add service.

Put together: your clients know exactly what

they’re getting, and you know exactly what to charge them. This arrangement is

highly convenient and facilitates stronger — and more profitable — business

relationships.

Content Marketing and Social Media Marketing Reinforce Each Other in Intuitive Ways

If you’re posting content on social media for

your clients, where does that content come from?

Without a regular company blog, for instance,

the brand’s social channels are stuck sharing article content from outside

sources or posting only bite-sized content, like photos. These forms of social

content are both effective, but they can leave a feeling of something missing

if left by themselves. There’s a noticeable absence of the brand having

something to say.

Creating content, however, provides deeper

value than what most bite-sized social content can offer. Your content can

answer questions your audience has or provide information to help them make

important decisions. “By communicating thought leadership you become part of

the conversation, early in the consumer journey. You allow your audience to get

to know you,” observes Michael Brenner

of Marketing Insider

Group.

Put simply: blog content makes your client’s

social media channels more interesting and more valuable to their audiences.

Content can also serve as the next step for

audiences that engage on social. For instance, someone clicking on a cool image

teasing a great infographic can be lead to a landing page containing not just

the infographic but also a really strong call to action.

On the flip side, social media services are

the perfect way to promote branded content.

Like a great movie and delicious, salty

popcorn, each one reinforces the other and creates a positive feedback loop

bigger than the sum of its parts.

Content Marketing Helps Your Clients Achieve Their Conversion Goals Late in the Customer Journey

Social media marketing is absolutely stellar

at two things:

1. Generating

brand awareness

2. Nurturing

deeper relationships among audiences, including both new leads and loyal

customers

However, social media arguably lacks the tools

needed to convert someone to the later steps of a customer journey. “Shoppers

aren’t flocking to social platforms to buy,” explains eMarketer, “but social media plays an

important role in the early phases along the path to purchase, as a research

tool and general influence.”

The bottom line is that social media has

trouble getting people to take action outside the platform. As mentioned above,

great content can bridge that gap for your clients. This strategy creates a

gentler customer journey, with less friction between steps and the promise of

value during each phase.

Let’s consider the example of someone clicking

on an infographic preview and arriving on a landing page again. What if the

landing page promised a free white paper on the subject that’s available if the

visitor signs up to receive it via email?

Now, that visitor is officially on the

client’s marketing list, and they can receive emails nurturing them further

along their path to purchase. Basically, you’re lubricating the sides of their

marketing funnel.

Content Marketing Can Be Outsourced, Allowing Your Operations to Scale Without Adding Burdensome Complexity

Hiring a full-time content writer for your

agency can be a great option for establishing a consistent quality for your

content, but it’s expensive! If you hope to add content services for several

clients at once, you either have to hire several full-time writers — or hope

the one you have has _really_

fast

typing skills.

The alternative is outsourcing your content

writing tasks to freelancers or another agency. With the latter, you get

accountability and access to scale without the hassles of having to constantly

vet individual writers. For example, you can say “yes” to a package of 100

extra blogs for a month using your existing resources when you outsource to an

agency.

You get to charge a set fee for your content

writing services and turn a profit. Your clients receive a better-rounded

marketing package that serves a broader range of their goals. They feel

happier, you profit more, and you expand the types of contracts and clients you

have access to.

If that sounds like an all-around win to you,

then take a look at the content writing services we offer today!

Not sure which service you need? Start with the problem.

Tell us what you are trying to improve. We will help you determine the most practical next step, even if that means starting smaller than expected.